Art was super awesome and helpful. He made the process super easy and great. I’m very happy I came here to find a car that I will have for a long time.Malorie Krause
I just had a wonderful experience with this dealership. My salesman Art was extremely courteous and knowledgeable and made my buying experience fantastic! At all times throughout the buying process, he made sure I had something to drink and even bought me lunch. To top it all off, he drove 4 hours one way to get the signatures we needed from my husband. This makes an absolute buying a car experience great and I appreciate everything he had done for me. I love my car! Thank you Art! I’ll see you again when we trade in the minivanJamie W.
Great experience buying a 2015 VW Passat from Art. He was very responsive and even agreed to pick me up from my home with the car we were interested in. Would highly recommend Art and the rest of the team at VW Dick Hannah. Thanks for an enjoyable buying experience.Tudor L.
Chris was very kind, understanding, and patient with me while I bought my car. Everyone that I dealt with there was awesome, unfortunately I can’t remember everyone’s names. I had a poor credit score, and not much money to work with but you guys got me into a car that I am very happy and excited about. I never felt judged. If felt like everyone really want to help. If and when I need another car I will totally be back!!Tom H., Gresham, Oregon
My Review of Dick Hanna VW: I recently purchased a 2016 Volkswagen Passat from Chris Gibbs and he was by far my the best salesman I have ever had! He was very upfront, honest, and definitely a pleasure to work with. He made my vehicle buying experience easy, prompt, and enjoyable. It was also very nice of him to follow up with me on my purchase.Tessa Terry
My husband and I went looking to trade in a 2014 Chevy Impala for a 2016 Chevy Impala (used)!! Well instead we had a chance at 2017 Volkswagen Passat. We knew that we wouldn’t qualify because of some past credit issues which we are taking care of now. Well Noe made OUR dreams come true because we left with a 2017 Volkswagen Passat!!!! We are very hard working people and I’m glad Noe did everything he could to get us in this vehicle. The sales experience was GREAT!!! As the daughter of previous salesman of 29 years at Beaverton Toyota,I felt very comfortable signing the contracts without my father being present... We just LOVE the car and it makes us feel like we have so much more to work for... We will be returning to again to purchase another vehicle after this one is paid off!!! Thanks again Noe and the team at Dick Hannah for giving us a chance at something NEW!!! We BELIEVE IN NICE.Taurean and Sheronda Porter
Noe is very professional, friendly, & knowledgeable. I have purchased several vehicles from him & have been very happy with my purchases. I refer all my friends & family to Noe.TMG
I had a great experience! Aaron Brown was super helpful, down to earth, and honest. I walked away with exactly what I wanted.Laura Lopez
They are so understanding and helpful. Aaron Brown was an easy going salesmen that didn’t pressure me into buying my car and gave me a great payment and they even took my leased car off my hands without carrying over a huge balance onto my new car. Was a great experience.Crystal Williams
Husband & I looked everywhere specifically for a third row for our family. (Tried to avoid getting a mini van) Came into Dick Hannah VW of Portland to check out a Kia Sorento. Attila was very polite, attentive & friendly. Everything checked out good, Just didn’t fit our budget. Came back a couple days later, deal was changed & we agreed to move forward. Unfortunately the Kia had sold a day before. Stunned & upset, We weren’t sure what to do next. Roy, the general sales manager apologized & kindly offered to PERSONALLY aide us in finding the car of our dreams that molded into our budget. Roy got us into a 2015 Dodge Journey with low miles, still under factory warranty! Love, love LOVE this car! Paperwork went smoothly Aj was friendly, knowledgeable & helpful with our two young boys. Everyone we came in contact with said hello, offered water, coffee. Showed us where the TV & play area was. Comfortable, cool, quiet environment. Once everything was done Aj, Attila & Roy walked us out to our new ride, shaking hands with many thank you’s. The experience was rewarding. Roy went ABOVE & BEYOND to mend the situation. We were & still are blown away! This was our FIRST car buying experience. I will GLADLY send friends & family to this specific Dick Hannah! THANK YOU for such a personalized, friendly, FANTASTIC example of outstanding customer service!Megan B
For my first car purchase I decided to visit Dick Hannah to test drive a few used cars to try and get an idea for what I liked and fit my budget. Attila Ardai was there to great me as I arrived, and began to help me find a VW Jetta that I am really happy with. I didn’t think I would be able to find a car and get financing all on one day but Attila was honest and professional . I would recommend to anyone to visit him at Dick Hannah VW. RespondJason R.
The entire team at Dick Hannah was amazing!! Martha took amazing care of us and got us set up with a new car and Art helped us take care of all the financial aspects!! I highly recommend going there if your interested in buying a new or used car!!Jordan T.
I had been in touch with Esteban since the whole TDI settlement went down. He was very helpful then and provided as much information available at that moment, gotta say even helped me feel a bit more at ease. After my appointment and turn in I did my dues and shopped around with different dealerships. My experiences weren’t great and ended up coming back to Dick Hannah. Both Esteban and Aaron were great and had my wife and I waiting for Finance in 30 mins. I love my Jetta and was happy with experience!Saddi
Thank you Esteban for helping me find a vehicle that meets my needs and doesn’t leave me broke. I originally wanted to upgrade to something bigger but in the end I can’t justify that in my budget. I also appreciate the recommendation to Shawn for better insurance rates.Traci K.
I was lucky enough meet Melanie who was very knowledgeable about cars and the whole sales process. I was happy I met her as I usually find men to be intimidating and talk down to women. I was not ready to buy at the time but will be sure to buy from her when I am ready.S. Puttonen
If you dread buying a car like I do, you’ll be happy to hear not all dealerships are the same. After a miserable experience at another big dealership here in Portland a few years ago I swore I would never subject myself to deceitful sales tactics ever again. My saleswoman was Melanie, and I can’t say enough good things about her and the way she treated me. If there are any woman out there nervous to go through the process alone, don’t be. Just ask for Melanie. She sat with me while my financing was being processed and we talked about life, our childhoods, and the world. A real conversation about real things! I forgot I was buying a car! Chad and his finance team worked hard to get me into a car I liked, including working the numbers in my favor so it could happen. I left feeling happy and fulfilled rather than exhausted and full of regrets. Thank you!!! And the new VWs are simply awesome! I will be back and thanks again for treating me so well!Nathan Bower
Our car was in for service and had a lot of problems. Ryan at vw contacted us about other available options. Let’s just say we are very happy with our new car so thanks Ryan and Alex and the whole team that helped us. Just goes to show that even with damaged credit you can still have top quality service from some of the best guys in the business. Thanks everyone at vw who made our deal possible.Isaac Pierson
We all know that purchasing a new vehicle is never a fun process, in fact must of us dread the idea of it. I was dealing with the dread of car shopping when my car broke down to the day i had to purchase, but thanks to this young man Jacob Treacy he made the process beyond easy and a pleasure! thank you Jacob and thank you Dick Hannah!!Jayde S.
I just recently bought a Tiguan from Volkswagen in Portland Oregon and Jacob T. was extremely helpful for the entire process. He’s a great car salesman and does a great job working with customers and I really appreciate all of his help.Kayla G.