Text Customer Reviews - VW of Portland - Dick Hannah
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  • Nikki did everything she could to bend over backwards to make sure that I was taken care of. I had a rare one of situation but she helped get me into the perfect car for the perfect price. These people went about and beyond to make sure it was done right! By far the best dealership in Portland. Ask for Nikki she is amazing, genuine and so kind!
  • All employees, and especially Nikki Larson who was my sales person, were very helpful, knowledgeable, and well informed. All my questions were answered more than satisfactorily and I felt good about purchasing my new vehicle through this dealership. Overall, it was a pretty stress free experience.
  • It was quick with and painless. Noe went the extra mile for me literally. He had to go get the car I wanted in Kelso, which he did in right on the spot and pretty fast. I would definitely go back in the future!
  • I bought a 2016 Jetta with all the bells & whistles that I thought I could never afford. Noe Galvez made it happen! Noe always delivers! He’s awesome!
  • I’ve purchased several used cars at big dealerships but this was my first new car purchase. I had narrowed it down to three models before going into the dealer to test drive. Doug helped me by explaining the difference between the models thoroughly and clearly, and was very patient with my decision process. I didn’t feel pressured or rushed, he just wanted to make sure I was happy with the car and had the information I needed to make the right choice. I was able to make the financing fit exactly what I had budgeted prior to going in. All in all an easy deal.
  • My husband and I went into Dick Hannah on 5/16/15 in hopes of getting him a new Jetta. Secretly, or not so secretly, I wanted a new Jetta too! I was however, already the proud owner of a 2014 Jetta with 7000 miles on it. I didn’t really need a new car, but I just wanted to see what Doug could do. I informed him that I am kind of spoiled, and no matter what happened, my husband could not have a black Jetta. That would be my next color, whether that day or next year. He thought that was funny and I appreciated it. He made sure that my husband got a great color, but not black. In the end, he could have had black, because Doug set me up with a beautiful 2015 Wolfsburg Passat, which is a gorgeous red color. Doug rocked our day! He is great to work with, and I would highly recommend him! He is most definitely, the best consultant I have ever worked with! If you decide to check out Dick Hannah, make sure you request Doug Clark! You’ll be leaving with the car of your dreams!
  • Chris was very kind, understanding, and patient with me while I bought my car. Everyone that I dealt with there was awesome, unfortunately I can’t remember everyone’s names. I had a poor credit score, and not much money to work with but you guys got me into a car that I am very happy and excited about. I never felt judged. If felt like everyone really want to help. If and when I need another car I will totally be back!!
  • My husband and I were not really planning to buy a car on this day. However, Chris got us such a great deal on our new Hyundai Tucson that we couldn’t resist. The experience (from arrival to signing of the papers) was a hundred times more relaxed and un-stressfull than our previous car purchasing experience.
  • It was a pleasure doing business with your company. I found dealing with Brenda Gilliland to be like working with a family member and not a sales person. Her laid back approach to this sale was what finally sold me even though I knew I would purchase a replacement car soon. Brenda took the extra time to explain and clarify things for me; going far beyond her duty as a sales person. If she continues in this manner I have the feeling she will be one of your top sales people. I have a history with the VW that goes back to my youth and I’m glad that I was able again to acquire a Volkswagen. Thank You.
  • “We appreciated that the sales rep we worked with (Scott Doyle) gave us service with a smile, was happy to answer all our questions. We loved the fact that Scott was happy to give us all the information we needed to make a decision that we would be happy with, but he never tried to influence our decision. We LOVE that!”
  • “Buying a car can be a stressful experience, but from the get-go, Scott’s honest, personable, and relational manner made us feel confident that we were in the right place. We were given an exceptional deal on a new Honda . Thank you, Scott, and thank you, Hannah Honda for a wonderful new car. You have definitely earned our trust, our future business, and recommendation to our friends!”
  • This was my first time looking for a new car. I have only had used cars in the past and bought them off Craiglist, or from the newspaper. I would say that my experience is one that I will never forget. Brandon made me feel welcome at Dick Hannah. He deserves a promotion!
  • Brandon was a very personable car salesman. Most car salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me get a car. I would recommend him to any of my friends that are looking for a Volkswagen.
  • Melani, our sales person, had the vehicle we were interested in ready to go for us when we arrived, but we changed our mind on the color. She didn’t skip a beat and we were test driving very quickly. She patiently test drove with all three of us in the family who wanted to drive the car. We are Costco member, which is a great approach for car buying at this dealership. We quickly were presented a very fair price based on the Costco program. However, there was an even better price advertised on the dealership web site, and the sales manager honored that price immediately.
  • We bought a New Volkswagen Tiguan from Justin Brainerd at the East Burnside Location. We have purchased a number of cars during the last 30 years and I can say that working with Justin made this our best experience to date. He was informed and efficient as well as courteous and respectful. We would recommend contacting Justin if you would like to purchase a car. We will recommend him to our friends and family.
  • I received above and beyond service at the new VW of Portland (the old Ray Reece dealership). Service Manager Todd and team provided great communication, fast service and were mindful of my busy schedule. They’re conveniently located on the MAX Blue line so it’s easy to drop off my car and head downtown to work. They even have a shuttle service too. They won my business
  • Mr. Nguyen was awesome. It was a very pleasant experience. I was very pkeasantly surprised with his insights and care that he offered. I would recommend him and the whole operation.
  • Eric made shopping for my first car a breeze. He was very friendly and very very helpful. He answered all of my questions, i would highly recommend him. The thing that i liked most about Eric and this dealership is that they were NOT pushy and annoying. That is what won me over!
  • Amir was very helpful with my purchase. Took the time to help me pick the right car for me. I would recommend him to anyone looking for a new or used car. Great job!
  • I came in to get off a lease and they did it in a very freindly and swift pleasant manner with no beating around the bush. I will be back to this dealer in the future.
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