Welcome to
Dick Hannah Volkswagen of Portland

Fast friendly service. I knew what I wanted and they had me out the door in 60 mins. Nothing worse than waiting at the car dealership and they did not make me. Five stars. Win.

Clean and welcoming atmosphere. The employees treated us like real people which was very refreshing.

Reno (Rene) Guzman was a pleasure to work, between him and sales manager Ricky we had a quick and easy experience, and even had some fun just chatting!

I wrote a novel already, Angela, Jessica, Miguel, Art, Raymond, Collin AMAZING! Seriously, thank you so much for everything! Phenomenal service. Jessica and Miguel, and Angela in the service and parts department. As well as Art (location manager), Raymond (sales) and Collin (financing) went above and beyond for me and my family. They fixed a problem, that had nothing to do with them or their location. And that right there spoke volumes. They truly are an amazing group of humans. And I feel as if I owe them so much. They explained everything to me, as well as my brother. Told my options. Apologized for how another location had done me wrong and promised to help me. I mean calling/ texting/ emailing to check in. They were so kind, patient, understanding and kept their word. Dick Hannah on 122nd and burnside is where I will be telling everyone to go to. They all worked as a team, they were so genuine and sincere. I wasn't just another consumer. They treated me with such care. Each call I found myself crying after hanging up, because they all kept their word. They gave me hope and most importantly reassurance. What may have seemed so small to the other lot, was major for my family and I. And I am just beyond appreciative of the care Burnside location gave us. The whole team made my birthday one to remember. Jessica, Miguel, and Angela it all started with you three. Let me know when I can drop off some goodies, cakes, brownies, cookies lol. Art, as a manager, as a good man, and person, and not just another manager, THANK YOU! you truly are a gem. You kept your word. And acted on your acted on it. As for Raymond, thank you for being so attentive and patient. And thank you for being honest about everything. You put yourself in my position and gave me your honest opinion. You were very sincere. And even told me happy birthday multiple times. Collin thank you for being so organized as well as also being attentive. You and Raymond staying late, due to my work schedule was amazing, knowing you guys needed to get home to your families. I will continue to tell everyone how amazing you all are! thank you for making this such an amazing experience for me. I walked away happier than ever. And it is all thanks to all of you! I will seriously be dropping off some food or snacks. Side note, thank you for letting my kiddos enjoy the snacks while we waited. You all truly are blessings. And I am forever grateful!

I had the pleasure of working with Shane and he was incredibly helpful and attentive.

Excellent perfectly described my entire experience purchasing this vehicle. If all dealer purchases I’ve made during the last 10 years, including Porsche, Volkswagen and Toyota, I honestly have not had a better experience from the online shop to interacting with sales and finance, this was outstanding.

Dick Hannah offered a stress free, fun buying experience. They worked with me to get the car I wanted. All levels of Sales from the Manager, Salesperson and Financier were personable.

We literally were in and out in 45 minutes! The deal was done on phone! Was so fast and easy!

The team here is very polite and helpful. Reno was ready for us and made our purchase fast!

Helpful, quick and efficient. Happy I was able to get my new car from here!

The whole experience was great. Shane was very helpful and made buying a car easier.

THE SERVICE AND HELP WAS TRULY OUT OF THIS WORLD! WOULD DEFINITELY RECOMMEND IF SOMEONE I KNOW WANTS A CAR!

Salesman was nice and allowed time for us to think about choices instead of rushing.

Great staff, who are really nice to work with. They take care of the customer and do the right thing. Used cars come with 12 month warranty for peace of mind. Thank You!!!

Good reputation with friendly staff working in a clean and organized location. They have a great inventory selection.

Great place to buy a car. This is my 4th from Dick Hannah. My sales person on all four vehicles has been Noe.

I’ve never had such a great car buying experience. So stress free and dare I say FUN! Gotta love our sales rep Noe!!!

They were very kind and welcomed us warmly. Which was a breathe of fresh air.

Great customer service not once did I feel pressured by sales also it was great working with a female in a delar world that is normally managed by men, she listen understood me and my needs.

Worked with Shane to try and get me and my wife into a new car and he was great throughout the entire process. Super friendly, not pushy, and always responded extremely quickly. Highly recommend asking for Shane next time you are looking for a great new or used car!

Reno Guzman is very accommodating to what I can afford and work with they help me get a car with my mom that I love at the payments I was hoping for.

Great experience all around. Plenty of information and did not feel pressured. I will recommend this dealership to friends. Thanks!

There were fast professional overall nice guys with fast service in a timely manner very happy with the purchase for my daughter

Shout out to Reno for making our experience a positive one. He went above and beyond with excellent customer service.

We came in on a snowy day to check out two cars we saw online. They were even more impressive in person. Sam helped us compare and was patient as it was a tough decision; two high-quality, well priced cars! The sales transaction was smooth & before we knew it we were on the road in our new car! We recommend Dick Hannah, and Sam and would definitely return for future purchases.